Over-the-counter (OTC) benefit

Get OTC health and wellness products delivered straight to you. The plan includes a quarterly allowance for approved health and wellness products like first aid supplies, cold and allergy medicine, pain relievers and more.

To place an order, visit www.CVS.com/Aetna or call 1-844-428-8147 (TTY: 711), 8 AM to 8 PM local time, 7 days a week, excluding federal holidays.

Products are shipped to your home or P.O. Box at no added charge to you. Or you can shop at a participating CVS Pharmacy® location. Visit www.CVS.com/storelocator to find a store location.

If you have questions about your OTC benefit, call us at 1-800-307-4830 (TTY: 711), Monday through Friday, 8 AM to 9 PM ET.

Over-the-Counter Health Solutions (OTCHS) Product Catalog – English (PDF)