We know you want what’s best for the person you care about. And helping them with their health coverage is just once piece of that. Use the resources on this page to learn more about Medicare and Aetna Medicare Advantage. Download helpful information to help make caring for your loved one easier.
We're here to help your loved one
What are the parts of Medicare?
The first step to get the most out of your loved one’s health care coverage is to know the parts of Original Medicare.
How does Medicare enrollment work?
Turning 65 is important when it comes time to enroll in Medicare. But you’ll also need to know how Medicare enrollment works.
What’s included with Aetna Medicare Advantage plans?
All Aetna Medicare Advantage plans offered through Southern California Edison include a variety of resources to help your loved one live their best lives in retirement. These programs include:
Our Resources For Living program can help you better manage your needs, or those of a loved one. It gives you access to caring consultants who help you find services and resources in your community. And it’s available at no extra cost.
Resources For Living is available to all Aetna Medicare Advantage plan members and people like you who help them with health care decisions — and it’s easy to use. Simply call 1-866-370-4842, Monday to Friday, 8 AM to 6 PM all time zones, and tell us what you need. Our consultants will research and give you options. The call is free. You pay for any services you choose to use.
Here are just a few examples of services we can help you find:
Help at home
- Cleaning, cooking and yard care
- Short- and long-term housing options
- Pet care
- Home maintenance and car repairs
Caregiver support
- Support groups for caregivers
- Short-term caregiver respite care
- Help with daily caregiving needs
- Child care
Social and other activities
- Classes for skills and interests
- Community transportation
- Recreational activities
- Opportunities to volunteer
To reach a Resources For Living consultant, just call 1-866-370-4842, Monday to Friday, 8 AM to 6 PM all time zones.
Does your loved one need help with their health at home? Encourage them to sign up for a Healthy Home Visit.
Once we schedule the appointment, a licensed and board-certified nurse practitioner or doctor will go to their home to provide an assessment.
This Healthy Home Visit takes place at no extra cost. During the visit, the health care provider will also check the home for potential issues that may increase chances of falling.
What does the Healthy Home Visit involve?
Your loved one can use this yearly visit to:
- Ask health care questions
- Review their medicines
- Update their medical history
- Discuss issues they may have getting the health resources they need
- Discuss concerns they may have to ensure that they can move around safely in their home
The visit lasts about an hour. It includes a limited, noninvasive physical exam.
If needed, the nurse practitioner or doctor may recommend further evaluation. Your loved one’s doctor will get a report.
Sometimes, your loved one needs a quick answer to a health question. Maybe their concern can’t wait until they see their doctor. They can talk to our registered nurses, day or night, to help:
- Decide whether to visit a doctor or urgent care center
- Understand their symptoms
- Manage chronic conditions
- Learn about treatment options and medical procedures
They can just call the number on their Aetna member ID card anytime to talk to a nurse.
To find out what programs your loved one has available, 1-800-307-4830 (TTY: 711), Monday to Friday, 5 AM to 6 PM PT.
Caregiving resources
Home safety checklists, tools to help manage medication dosages, local community support, sample care plans — find this information and more in our resources below. They’re available for download at no cost to you.
